Refund and Returns Policy
Thank You for Choosing Shopeeka.com
Who Is Shopeeka.com?
Shopeeka.com is a online ecommerce store . Our registered office is located at Samarth Society, Laxmi Nagar, Hindalga, Belgaum, Karnataka. Shopeeka.com offers a versatile array of retail solutions, spanning home & kitchen, fashion, beauty, stationery, personal care, and much more. Our platform empowers Users to access a diverse range of merchandise, including electronics, toys, lifestyle, and fashion items, all available at your fingertips.
What Is This Cancellation, Return, and Refund Policy?
This Cancellation, Return, and Refund Policy, in conjunction with the terms of use at Shopeeka.com, delineates the following:
- Guidelines for product cancellations before dispatch.
- Procedures for product returns post-purchase from our Platforms.
- Terms and conditions governing product returns or cancellations initiated by Users.
Users are encouraged to:
- Familiarize themselves with this Cancellation, Return, and Refund Policy.
- Refrain from using the Platforms if they disagree with the outlined policy.
- Implicitly accept the unmodified terms of this policy by initiating a purchase request on our Platforms.
Terms of Cancellation
Cancellation before dispatch is permissible. 3.2. Orders can be canceled prior to dispatch by Shopeeka.com. 3.3. Users will receive a unique tracking number for order status. 3.4. To cancel before dispatch, Users can reach out via WhatsApp with their order ID to (+91)8208852290. 3.5. Refunds for cancellations before dispatch are processed within 3 business days.
Terms of Return and Refund
PARCEL OPENING VIDEO IS MANDATORY. Without the parcel opening video, we regret we cannot entertain any claims.
Damage / Defective / Short Product: Should you receive a damaged or defective product, please provide a parcel opening video highlighting the issue along with the box label to the number provided. We will expedite the refund process within 24 hours. Kindly report such issues within 24 hours of receiving the order.
If You Are Unsatisfied with the Product: You can return the product to our warehouse and notify us via our customer care WhatsApp number at (+91)8208852290. Please ensure the products are returned in the same condition as received within 7 days of receiving the order. We will process the refund for the product value within 24 hours of receiving your return. Please note that return shipping charges will not be refunded.
Our warehouse address: Shopeeka.com – Samarth Society, Laxmi Nagar, Hindalga, Belgaum, Karnataka.
Warranty On Electronics: We urge customers to carefully inspect products for any damage or functionality issues and promptly report any concerns within 24 hours. Please be advised that our electronic products, manufactured in China, do not come with any warranty.
Got Questions? Contact Us 24/7!
Should you have any queries or concerns regarding our Cancellation, Return, and Refund Policy, please feel free to contact our dedicated customer care team at any time:
Customer Care Hotline: (+91)8208852290
